Frequently asked questions

FAQs

My perfume does not spray, nothing comes out, is it broken?

To get your fragrance spraying again please follow these instructions below:

  • Hold one finger against the spray nozzle.
  • Use your other finger to pump the spray 10-1x.
  • Remove your finger from the spray nozzle.
  • Pump the spray another 10-15x as needed.
  • Allow the fragrance bottle to settle for 5-10 minutes.

Your fragrance bottle should be fully functional now! If you are still having problems, you can repeat steps 1-5.
For further assistance, please email us at support@vianalifestyle.com.

Eau de toilette vs eau de parfum: What's the difference?

The difference is simply the amount or concentration of oils in the fragrance. Eau de parfum has a higher concentration than eau de toilette, making it a stronger fragrance. There is also pure perfume, which has the highest concentration, and eau de cologne, which has the lowest concentration of oils.

What is the difference between a splash and a spray?

There is absolutely no difference in the fragrance. The difference is in the method of application only. However, a spray bottle, being sealed all the time, may actually have a longer shelf life. Making the decision between spray and splash is entirely a matter of personal preference.

Why do some men wear Cologne, and others prefer to wear After Shave?

After Shave Lotion will usually sting as well as help close the pores after shaving. After Shave Balm is actually soothing to the skin. After Shave Gel also soothes the skin, but cools the skin as well and relieves razor burn.